We're here to help.
Our support team is ready to assist with any questions or issues with your Kappae software. Phone, email, or remote. We've got you covered.
Fast response
Same-day remote diagnostics
Remote & on-site
AnyDesk or in-person visits
SLA agreements
Guaranteed response times
Get in Touch
Phone
+357 25 341981Business Hours
All times are in Eastern European Time (EET/EEST).
Frequently Asked Questions
Quick answers to the most common questions about our products and services.
How do I get started with Kappae software?
Contact our team by phone or email to schedule an onboarding session. We'll walk you through installation, initial setup, and configuration tailored to your business.
Do you offer remote support?
Yes. Our technicians can connect to your system remotely to diagnose and resolve issues quickly. Just call or email us to arrange a session.
What operating systems are supported?
Our desktop software runs on Windows 10 and Windows 11. Kappa Salesman and Kappa Stock Taking are also available on Android and iOS. Network and multi-user setups are supported across all desktop products.
Can I use multiple Kappae products together?
Absolutely. Our products are designed to integrate with each other. For example, Kappa PharmaStore works seamlessly with Kappa Pharmacy ERP workflows.
How are software updates delivered?
Our support team will coordinate the update process with you to ensure a smooth transition and minimal downtime.
Is training available for new staff?
Yes, we offer training sessions for new users. Contact us to arrange on-site or remote training for your team.